TeamSparta's Outsourced Dev Team 2x's Revenue using Relate
TeamSparta's Outsourced Dev Team 2x's Revenue using Relate
TeamSparta's Outsourced Dev Team 2x's Revenue using Relate
TeamSparta's Outsourced Dev Team 2x's Revenue using Relate
Dec 13, 2023
Dec 13, 2023
Dec 13, 2023
Dec 13, 2023
TeamSparta is a Korean ed-tech startup that provides coding bootcamp, outsourced development, and B2B corporate training. TeamSparta has been operating profitably for four years since its founding in 2019.
TeamSparta's Outsourced Development team first adopted Relate CRM in June 2023 and doubled their revenue using Relate and applying sales best practices learned from the Relate team.
In this case study, TeamSparta's Outsourced Development team shares the following.
Why did TeamSparta decide to use Relate
The before and after of using Relate and the results, including more than doubling revenue.
About TeamSparta's Outsourced Development Team
The Outsourced Development team is one of the new business teams that started in April this year and is currently led by Byeongkwan Nam, CTO and co-founder of TeamSparta. The team is differentiated from other outsourced development businesses by providing exceptional customer experience.
When customers outsource development, they often find themselves frustrated because it doesn’t meet their expectations. So, the team focuses on two key differentiators:
1/ Helping customers find what and how they want to develop software. TeamSparta actively helps customers specify what to develop and how to develop based on their own experience building TeamSparta platform.
2/ Minimize trial and error and additional costs during development. In the process of developing a product, there will be trial and error due to unexpected variables. In the devshop world, trial and error means more time, and more time means additional costs. However, since TeamSparta has a strong core business, they use that to their advantage and minimize the additional costs.
What was your biggest problem managing sales before using Relate?
The biggest problem was that we had no idea how to do sales at all. I'm sure we're not alone, and I'm sure there are a lot of other teams in a similar situation.
We had no idea how to do sales and what the best practices were.
The customer data and context were spread out across multiple tools – including Notion, KakaoTalk (WhatsApp of Korea), Slack, and spreadsheets. So it was very inefficient and we weren't able to manage our pipeline at all. We didn’t have a process, and everyone was just doing whatever they could do to close deals.
What was the decision-making process for adopting Relate (Convincing team members, onboarding, etc.)?
First of all, before we decided to adopt any CRM, the most important thing I thought the team needed was a good workflow and process, rather than just a tool. We also needed someone to look at what we were doing and basically teach us what sales is, what sales best practices are, and how to apply them to our team.
After we signed up for Relate early access, and during the demo meeting, I realized that Relate CRM itself has sales best practices built into it. So I thought that I would be able to learn naturally while using Relate and that the Relate team would be able to help my team establish a good process.
TeamSparta is a Korean ed-tech startup that provides coding bootcamp, outsourced development, and B2B corporate training. TeamSparta has been operating profitably for four years since its founding in 2019.
TeamSparta's Outsourced Development team first adopted Relate CRM in June 2023 and doubled their revenue using Relate and applying sales best practices learned from the Relate team.
In this case study, TeamSparta's Outsourced Development team shares the following.
Why did TeamSparta decide to use Relate
The before and after of using Relate and the results, including more than doubling revenue.
About TeamSparta's Outsourced Development Team
The Outsourced Development team is one of the new business teams that started in April this year and is currently led by Byeongkwan Nam, CTO and co-founder of TeamSparta. The team is differentiated from other outsourced development businesses by providing exceptional customer experience.
When customers outsource development, they often find themselves frustrated because it doesn’t meet their expectations. So, the team focuses on two key differentiators:
1/ Helping customers find what and how they want to develop software. TeamSparta actively helps customers specify what to develop and how to develop based on their own experience building TeamSparta platform.
2/ Minimize trial and error and additional costs during development. In the process of developing a product, there will be trial and error due to unexpected variables. In the devshop world, trial and error means more time, and more time means additional costs. However, since TeamSparta has a strong core business, they use that to their advantage and minimize the additional costs.
What was your biggest problem managing sales before using Relate?
The biggest problem was that we had no idea how to do sales at all. I'm sure we're not alone, and I'm sure there are a lot of other teams in a similar situation.
We had no idea how to do sales and what the best practices were.
The customer data and context were spread out across multiple tools – including Notion, KakaoTalk (WhatsApp of Korea), Slack, and spreadsheets. So it was very inefficient and we weren't able to manage our pipeline at all. We didn’t have a process, and everyone was just doing whatever they could do to close deals.
What was the decision-making process for adopting Relate (Convincing team members, onboarding, etc.)?
First of all, before we decided to adopt any CRM, the most important thing I thought the team needed was a good workflow and process, rather than just a tool. We also needed someone to look at what we were doing and basically teach us what sales is, what sales best practices are, and how to apply them to our team.
After we signed up for Relate early access, and during the demo meeting, I realized that Relate CRM itself has sales best practices built into it. So I thought that I would be able to learn naturally while using Relate and that the Relate team would be able to help my team establish a good process.
TeamSparta is a Korean ed-tech startup that provides coding bootcamp, outsourced development, and B2B corporate training. TeamSparta has been operating profitably for four years since its founding in 2019.
TeamSparta's Outsourced Development team first adopted Relate CRM in June 2023 and doubled their revenue using Relate and applying sales best practices learned from the Relate team.
In this case study, TeamSparta's Outsourced Development team shares the following.
Why did TeamSparta decide to use Relate
The before and after of using Relate and the results, including more than doubling revenue.
About TeamSparta's Outsourced Development Team
The Outsourced Development team is one of the new business teams that started in April this year and is currently led by Byeongkwan Nam, CTO and co-founder of TeamSparta. The team is differentiated from other outsourced development businesses by providing exceptional customer experience.
When customers outsource development, they often find themselves frustrated because it doesn’t meet their expectations. So, the team focuses on two key differentiators:
1/ Helping customers find what and how they want to develop software. TeamSparta actively helps customers specify what to develop and how to develop based on their own experience building TeamSparta platform.
2/ Minimize trial and error and additional costs during development. In the process of developing a product, there will be trial and error due to unexpected variables. In the devshop world, trial and error means more time, and more time means additional costs. However, since TeamSparta has a strong core business, they use that to their advantage and minimize the additional costs.
What was your biggest problem managing sales before using Relate?
The biggest problem was that we had no idea how to do sales at all. I'm sure we're not alone, and I'm sure there are a lot of other teams in a similar situation.
We had no idea how to do sales and what the best practices were.
The customer data and context were spread out across multiple tools – including Notion, KakaoTalk (WhatsApp of Korea), Slack, and spreadsheets. So it was very inefficient and we weren't able to manage our pipeline at all. We didn’t have a process, and everyone was just doing whatever they could do to close deals.
What was the decision-making process for adopting Relate (Convincing team members, onboarding, etc.)?
First of all, before we decided to adopt any CRM, the most important thing I thought the team needed was a good workflow and process, rather than just a tool. We also needed someone to look at what we were doing and basically teach us what sales is, what sales best practices are, and how to apply them to our team.
After we signed up for Relate early access, and during the demo meeting, I realized that Relate CRM itself has sales best practices built into it. So I thought that I would be able to learn naturally while using Relate and that the Relate team would be able to help my team establish a good process.
TeamSparta is a Korean ed-tech startup that provides coding bootcamp, outsourced development, and B2B corporate training. TeamSparta has been operating profitably for four years since its founding in 2019.
TeamSparta's Outsourced Development team first adopted Relate CRM in June 2023 and doubled their revenue using Relate and applying sales best practices learned from the Relate team.
In this case study, TeamSparta's Outsourced Development team shares the following.
Why did TeamSparta decide to use Relate
The before and after of using Relate and the results, including more than doubling revenue.
About TeamSparta's Outsourced Development Team
The Outsourced Development team is one of the new business teams that started in April this year and is currently led by Byeongkwan Nam, CTO and co-founder of TeamSparta. The team is differentiated from other outsourced development businesses by providing exceptional customer experience.
When customers outsource development, they often find themselves frustrated because it doesn’t meet their expectations. So, the team focuses on two key differentiators:
1/ Helping customers find what and how they want to develop software. TeamSparta actively helps customers specify what to develop and how to develop based on their own experience building TeamSparta platform.
2/ Minimize trial and error and additional costs during development. In the process of developing a product, there will be trial and error due to unexpected variables. In the devshop world, trial and error means more time, and more time means additional costs. However, since TeamSparta has a strong core business, they use that to their advantage and minimize the additional costs.
What was your biggest problem managing sales before using Relate?
The biggest problem was that we had no idea how to do sales at all. I'm sure we're not alone, and I'm sure there are a lot of other teams in a similar situation.
We had no idea how to do sales and what the best practices were.
The customer data and context were spread out across multiple tools – including Notion, KakaoTalk (WhatsApp of Korea), Slack, and spreadsheets. So it was very inefficient and we weren't able to manage our pipeline at all. We didn’t have a process, and everyone was just doing whatever they could do to close deals.
What was the decision-making process for adopting Relate (Convincing team members, onboarding, etc.)?
First of all, before we decided to adopt any CRM, the most important thing I thought the team needed was a good workflow and process, rather than just a tool. We also needed someone to look at what we were doing and basically teach us what sales is, what sales best practices are, and how to apply them to our team.
After we signed up for Relate early access, and during the demo meeting, I realized that Relate CRM itself has sales best practices built into it. So I thought that I would be able to learn naturally while using Relate and that the Relate team would be able to help my team establish a good process.
Byeongkwan Nam
CTO & Co-Founder, TeamSparta
"Relate isn’t just a CRM software. It includes the software and the opportunities to learn and apply best practices through their software, content, and customer support."
Changes and achievements after using Relate
The biggest change after using Relate is that our information is no longer fragmented and is managed in one place – in Relate. Instead of jumping between tools like Slack, spreadsheets, and Notion to find customer information, we can go to Relate and find everything we need.
Changes and achievements after using Relate
The biggest change after using Relate is that our information is no longer fragmented and is managed in one place – in Relate. Instead of jumping between tools like Slack, spreadsheets, and Notion to find customer information, we can go to Relate and find everything we need.
Changes and achievements after using Relate
The biggest change after using Relate is that our information is no longer fragmented and is managed in one place – in Relate. Instead of jumping between tools like Slack, spreadsheets, and Notion to find customer information, we can go to Relate and find everything we need.
Changes and achievements after using Relate
The biggest change after using Relate is that our information is no longer fragmented and is managed in one place – in Relate. Instead of jumping between tools like Slack, spreadsheets, and Notion to find customer information, we can go to Relate and find everything we need.
Byeongkwan Nam
CTO & Co-Founder, TeamSparta
"Learning sales best practices and applying them to our team is really paying off. We've more than doubled our revenue since we started using Relate."
Using good SaaS is learning good workflows
SaaS tools are all about workflows. Teams that already have established workflows in place will have lots of customization requests when they adopt new software.
However, for teams without established workflows, like my team before using Relate, I think they can just use a good SaaS tool to learn a good workflow.
That was our experience with Relate. It's a CRM with sales best practices built in, and we were able to naturally learn and apply them to our team while using Relate.
Using good SaaS is learning good workflows
SaaS tools are all about workflows. Teams that already have established workflows in place will have lots of customization requests when they adopt new software.
However, for teams without established workflows, like my team before using Relate, I think they can just use a good SaaS tool to learn a good workflow.
That was our experience with Relate. It's a CRM with sales best practices built in, and we were able to naturally learn and apply them to our team while using Relate.
Using good SaaS is learning good workflows
SaaS tools are all about workflows. Teams that already have established workflows in place will have lots of customization requests when they adopt new software.
However, for teams without established workflows, like my team before using Relate, I think they can just use a good SaaS tool to learn a good workflow.
That was our experience with Relate. It's a CRM with sales best practices built in, and we were able to naturally learn and apply them to our team while using Relate.
Using good SaaS is learning good workflows
SaaS tools are all about workflows. Teams that already have established workflows in place will have lots of customization requests when they adopt new software.
However, for teams without established workflows, like my team before using Relate, I think they can just use a good SaaS tool to learn a good workflow.
That was our experience with Relate. It's a CRM with sales best practices built in, and we were able to naturally learn and apply them to our team while using Relate.
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