DNS Records Setup Guide

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Overview

Before starting email marketing, you need to set up domain records. This process helps improve sender reputation, email delivery rates, and reduces the chance of emails being marked as spam.

You must first configure the domain records for the domain you’ll use to send emails through Relate Campaign.

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Step 1: Access Domain Records Settings

Go to workspace Settings (Click the workspace logo in the top left corner of the app and select Settings, or use Cmd + ,).

Click Campaigns under the Products section to access domain record settings.

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What You’ll Find on the Domain Records Page

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Set Sender Domain

This appears at the top as senderdomain.com (The screenshot shows relatemail.xyz as an example).

To change the domain, click the settings button on the right and select Update domain. Enter your desired domain here.

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Domain Records

You can verify domain ownership and check MX records, SPF & DMARC records, and DKIM records for sending and deliverability. Click the clipboard icon to copy records and paste them into your DNS Records at domain registrars like Namecheap, AWS, or GoDaddy.

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Verify Domain Settings

After setting up records, click the Verify records button at the bottom to confirm proper configuration.

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Step 2: Configure Domain Records

Copy and paste the MX, SPF & DMARC, and DKIM records into your DNS Record page. Below are examples for Cloudflare and GoDaddy. If you use a different domain management service and need help, email us at [email protected].

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Step 3: Verify Records

After setting up records, click Verify records at the bottom of the Relate domain settings page.

Verification can take up to 1 hour.

When complete, each record section will show a green Verified status.